Serefin Health offers personal and trusted health navigators to answer your questions and guide your health journey.
What better way to show employees, members, or clients that you care than by enhancing your current Employee Assistance, loyalty and rewards programs or insurance benefits with a person-centred care coordination program?
Care Concierge for Travel is a complimentary service with Serefin Care Concierge. The service provides travellers access to licensed nurses for travel advice before, during, and after their trip. Nurses practice a closed-loop approach by conducting follow-ups. Gain peace of mind with this seamless travel health support program.
Our services can enhance the value of your programs. We make your programs more efficient and cost-effective. By delivering excellent customer service, we increase your customer retention.
Travellers should have access to their health data anytime, anywhere. Especially when travelling abroad. What if you could add that capability when your customers book travel? Serefin Care Concierge lets travellers create a personal health profile with their medical history, immunizations, medications, and conditions.
Once created, travellers can print an Emergency Card with a URL and PIN that first responders can use to access their health information. No guesswork. Travellers have access to a nurse to walk through pre-trip readiness advice, including any destination health advisories or immunization requirements. Travellers receive assistance while away, reviewing symptoms, triaging a minor medical issue, and recommending appropriate care.
Many in our society have increased challenges understanding and accessing services. Serefin Care Concierge supports public agencies by providing a care coordination layer to align client needs with the available resources and services. The service uses a standardized, clinically informed process to create a client profile and assess needs—the care coordinators proactively follow up with clients. The Serefin Management Platform can develop and manage resource libraries, data collection and management, and research support to inform future service needs.
