Care Concierge Public Access Program

Personalized Care Support
At No Cost

For a limited time, Serefin Health is offering complimentary access to our virtual Care Concierge service through the Public Access Program. This service delivers a $4,000 annual value per person—now available at no cost.
What Care Concierge includes:

A dedicated care coordinator to support and guide your health / social
services journey
Personalized answers to your health / social services questions
Help navigating providers, appointments and next steps
Curated resources and POVs

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Watch How Serefin’s Care Concierge
Transforms Lives

See real stories of people finding support, guidance and hope through our Care Concierge team—at no cost.

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What is Care Concierge?

Serefin’s Care Concierge is a personalized support service that helps individuals navigate healthcare and social services with confidence. It connects people with a dedicated care coordinator who offers timely guidance, helps make sense of medical information, and coordinates care across providers and community supports. By blending technology with human expertise, Care Concierge delivers a proactive, compassionate, and stress-free experience for managing health and wellbeing.

What Care Concierge can help with:

Understanding your health information and what to do next
Coordinating care and follow-ups across providers and community supports
Navigating healthcare and social service pathways with clear guidance
Finding the right services, programs and resources for your needs
Supporting medication understanding and providing gentle reminders
Providing proactive check-ins and encouragement to help you stay on
track with your goals

Start Free Health Access

How the Care Concierge Public
Access Program Works

STEP 1

Register & Download the App

Enter your information in the registration form above
Download the Serefin Health app using the link provided
Complete your app onboarding to activate your Care Concierge access

STEP 2

Schedule an Intake Session Using the App

Schedule your intake session in the app once your profile is set up
Click the “+” at the bottom and follow the prompts to book your session
Meet with your matched care coordinator at your scheduled session

STEP 3

Enjoy Free Ongoing Care Concierge

Access continuous support from your care coordinator after your intake session
Get answers, guidance and navigation help whenever new questions or needs come up
Stay connected as long as you need the service

Frequently Asked Questions

Let’s get in touch.

We're happy to connect and answer your Public Access Program questions.

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Get Expert Health and Social Service Navigation

Personalized Care Support At No Cost