Explore Serefin

Navigating Complexity,
Simplifying Life.

Through a person-centered approach, we make healthcare journeys easier to navigate.
Meaningful conversations for positive outcomes.

Care Coordination That Puts
People And Families First

A happy and healthy family enjoying time together

Streamlining Healthcare
Systems, Integrating People & Processes

Join us in simplifying healthcare navigation and achieving better health outcomes

We offer relationship-based care coordination, simplifying access to healthcare and social services. With increased demand, limited resources, and an aging population, navigating the healthcare landscape can be challenging. We're here to help. Discover how our care coordination service systematizes access, transforms transactions into care plans, and provides ongoing proactive support.

Integrated Solutions Tailored
To Your Needs

Healthcare

Experience seamless healthcare solutions tailored to your needs. Our integrated approach focuses on care coordination, mental wellbeing, and physical clinic services, ensuring comprehensive support for all your health needs.

Care Coordination

Personal and trusted care coordinators to answer your questions and guide health journeys.

Get Started With Person-Centered Care

Mental Wellbeing

Empower your mental wellbeing with person-centered support from professionals.

Explore Mental Wellbeing

Health Clinic

Person-centered, high-quality healthcare and advice at Serefin's Health Clinic.

Where We Started

Enterprise

 Explore our tailored solutions for businesses across various industries. From contact center services to travel rewards and booking solutions, we offer comprehensive support to enhance your enterprise operations.

Contact Center Operations

Elevate customer experiences with our contact center solutions. Our expert agents are dedicated to providing exceptional service and ensuring seamless customer interactions.

Enhance Customer Engagement

Travel Rewards & Booking

Maximize travel experiences with our comprehensive rewards and booking services. From personalized rewards programs to seamless booking processes, we make travel planning effortless.

Care-Focused Travel Solutions

Corporate Benefits Support

Streamline employee benefits management with our corporate support services. From employee assistance programs to insurance solutions, we help organizations optimize their benefits offerings.

Discover Our Corporate Solutions

By The Numbers

60
K+
families served
400
+
staff and coordinators
500
+
COVID-19 tests administered in 10 months
30
K+
calls handled per month

Don't take our word for it Trust our clients

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Government

Empower Healthcare Access

Revolutionize access to healthcare services by empowering your clients to efficiently and seamlessly navigate systems. Ensure individuals access the right resources at the right time, enhancing overall care accessibility, and improving health outcomes.

  • Aid system navigation for government clients to efficiently access your service.

  • Provide seamless and user-friendly experiences that improve care accessibility.

  • Enhance resource utilization by guiding clients to the right resources at the right time.

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A mother accessing OAP services alongside daughter
Serefin outsourced contact center agent at work

Telecom

Streamline Customer Access With Serefin's Contact Center Services

Enhance customer satisfaction and loyalty with our contact center services. We provide seamless support and assistance across all channels. Let us optimize your customer interactions, ensuring exceptional experiences at every touchpoint.

  • Leverage contact center services that enhance customer access.

  • Provide coordination services to streamline customer access to provided services.

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Insurers

Differentiate Your Insurance Programs With Efficient Care Coordination

Stand out in the competitive insurance market by offering our efficient care coordination services. Our tailored solutions optimize the utilization of insurance benefits, empowering business clients to maximize coverage efficiency. With our support, differentiate your offerings and increase client satisfaction.

  • Care coordination services as a unique add-on to insurance programs.

  • Enhance business clients' use of insurance benefits through efficient care coordination.

  • Differentiate insurance programs with unique care coordination services.

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A man accessing Serefin Health Concierge portal to set up a call with a care coordinator
A traveller travels with peace of mind, covered by Serefin's Travel Concierge service

Travel

Provide Unique And Custom Travel Rewards Programs

Transform your travel services with our customized solutions designed to exceed customer expectations. From unique travel rewards programs to seamless booking experiences, we provide innovative solutions that set your travel offerings apart. Let us elevate your brand and enhance customer loyalty through personalized care and attention to detail.

  • Unique and custom travel rewards programs.

  • Robust travel booking services to support business clients.

  • Differentiated travel services with our unique Travel Concierge program.

Learn More
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Let’s get in touch.

We love creating human connections that make a difference for our clients. And we would love to connect with you.

Get In Touch