Serefin Health: How care management can make it easier for families to access services though AccessOAP

What Is Autism?

Autism Spectrum Disorder (ASD) is a lifelong neurodevelopmental disorder that affects the way a person communicates and relates to people and the world around them. Autism exists in all cultures, ethnicities, races, and gender identities, but not every autistic person is the same.

Autism exists on a spectrum, meaning each person experiences autism differently, &  the amount & types of support services they need will vary

About AccessOAP

The Ontario government is making it easier for families to access services in the needs-based Ontario Autism Program (OAP) with the selection of the Independent Intake Organization (IIO), which will help families navigate the program from intake to funding.
As a collaborator with the Ontario government, Serefin Health is committed to improving access for families through its expertise in navigating complex journeys for a more coordinated, caring experience with providers and programs.

A child hugging their soft toy
A mother putting a supportive arm over her son's shoulder

What AccessOAP Provides

The OAP will provide direct support to families who are accessing or are interested in accessing the OAP by helping families:

  • Understand and make informed choices about their service options in the OAP.
  • Make informed choices on how to receive funding.
  • Find and select qualified service providers.
  • Complete and submit required documentation and reconcile invoices.

Care Management in Action

Skip Schwartz, President - Serefin Health

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Serefin is proud and excited to be able to provide the tools and supports that will allow children and their families to have a more coordinated, caring, and managed experience with providers and programs.
We are delighted to be involved with a world-class team to create the best experience for children and families in need.

A father hugging his son
A father helping his daughter with homework

Our Team

The Independent Intake Organization (IIO) will be delivered through a partnership between Accerta Services Inc., McMaster University, Autism Ontario, and Serefin Health. The IIO partners bring significant experience administering public programs, supporting children and youth on the autism spectrum and their caregivers, care coordination, service navigation, research, and healthcare education.

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