Serefin Health offers personal and trusted health navigators to answer your questions and guide your health journey.
What better way to show employees, members, or clients that you care than by enhancing your current Employee Assistance, loyalty and rewards programs or insurance benefits with a person-centred care coordination program?
Care Concierge for Travel is a complimentary service with Serefin Care Concierge. The service provides travellers access to licensed nurses for travel advice before, during, and after their trip. Nurses practice a closed-loop approach by conducting follow-ups. Gain peace of mind with this seamless travel health support program.
Our services can enhance the value of your programs. We make your programs more efficient and cost-effective. By delivering excellent customer service, we increase your customer retention.
You already provide a benefits program for your employees, yet continue to experience employee absenteeism due to health issues. Serefin Care Concierge can reduce absenteeism by as much as 13%. We do it by supporting your employees and bridging the gaps in the healthcare system.
Serefin health coordinators create a person-centred program for each employee that includes monitoring, education, follow-ups and access to medical advice. Our nurses use standardized protocols for assessing an employee's desire to change, which is critical to ensuring active participation in their care plan, yielding positive outcomes.
Prevent increased costs through better care coordination that prevents a client's health from deteriorating.
Serefin Care Concierge provides individuals with personalized health guidance and advice. Clients will have 24/7 access to our nurses from anywhere in the world. We coordinate with all providers (specialists, naturopaths, fitness trainers, chiropractors, physiotherapists, nutritionists), hospitals and out-of-country caregivers. We also have global access to virtual doctors as needed. Clients receive unbiased advice on the best course of action for any health concern. We build and collect a comprehensive, consolidated health record on the client's behalf and proactively follow up.
What is more valuable than someone’s health? With Serefin Car Concierge added to your program, your members will have 24/7 access to nurses for medical advice. Members build their single, personal health record, available through your branded online portal. Members have meaningful discussions about their next steps, questions, issues, and challenges—a true member benefit.
Travellers should have access to their health data anytime, anywhere. Especially when travelling abroad. What if you could add that capability when your customers book travel? Serefin Care Concierge lets travellers create a personal health profile with their medical history, immunizations, medications, and conditions.
Once created, travellers can print an Emergency Card with a URL and PIN that first responders can use to access their health information. No guesswork. Travellers have access to a nurse to walk through pre-trip readiness advice, including any destination health advisories or immunization requirements. Travellers receive assistance while away, reviewing symptoms, triaging a minor medical issue, and recommending appropriate care.
Many in our society have increased challenges understanding and accessing services. Serefin Care Concierge supports public agencies by providing a care coordination layer to align client needs with the available resources and services. The service uses a standardized, clinically informed process to create a client profile and assess needs—the care coordinators proactively follow up with clients. The Serefin Management Platform can develop and manage resource libraries, data collection and management, and research support to inform future service needs.